Freelance Product Designer & Design Leadership Consultant, Oct ‘25 – Present

Partner with early-stage startups to design intuitive, scalable products and internal tools, with a focus on fintech, AI, analytics and education.
Help teams accelerate product development by combining hands-on design with strategic guidance on 0→1 initiatives.
Provide design leadership consultation on hiring, team structure and processes, and cross-functional collaboration—helping teams define roles, build interview processes, improve workflows, and align design with product and engineering.

Principal Product Designer, Aug '21 – Oct ‘24

First product design hire responsible for establishing the product design function, including creating hiring processes, career ladders, and design principles used to build the team and create alignment.
Led the design of the core internal tool used by the C-suite to source, analyze and manage acquisition leads, used to buy 100+ small businesses in significantly shorter timeframes than industry standards.
Lead designer on the Financial Products team, responsible for designing and launching key strategic products including a Cash Account, Charge Card, and Payment Processing products.
Managed and coached a team of designers, providing mentorship and fostering professional growth.
Organized company-wide events such as offsites and hackathons to promote design thinking and drive cross-functional collaboration.

Director of Product Design, May '18 – April '21

Managed and mentored a team of product designers, driving innovation across core products and strategic initiatives.
Advocated for and spearheaded the development of a comprehensive design system, leading to improved design quality and development efficiency.
Partnered with Product and Marketing to implement the company's first in-product messaging system, contributing to increased adoption of core features and increased up-sells.
Spearheaded a cross-functional initiative to overhaul the product development process, resulting in efficiency gains and improved alignment between product teams and stakeholders.
Developed the team’s first standardized hiring framework and career ladder, improving recruitment outcomes, clarifying role expectations, and providing clear growth paths for ICs and managers.

Sr. Product Designer, April '16 – May '18

Lead designer for key strategic initiatives including historical analysis dashboard, which became one of the platform’s most widely utilized features.
Led large scale user research projects leading to the creation of personas and insights that directly informed the product roadmap.
Collaborated with cross-functional teams to execute a comprehensive redesign of all products, integrating a company-wide rebrand.

Sr. Product Designer, Aug ‘15 – April '16

Managed and led a team of product designers, delivering high-impact solutions across consumer, enterprise, and community products.
Designed and launched the company’s first online learning platform, driving a clear growth strategy and contributing to the company’s successful acquisition.
Spearheaded the design of Credentials, a robust platform for evaluating expertise in technical and business domains.

Product Designer, June ‘12 – Aug '15

Led the design of Front Row, General Assembly’s first subscription-based online education platform, setting the stage for the company's digital learning initiatives.
Co-led the design of General Assembly's inaugural marketing and e-commerce site, contributing to a unified brand and customer acquisition experience.
Lead designer of the first course management system that streamlined course creation and instructor management.

UX Designer (contract), Jan ‘12 – June ‘12

Designed intuitive UX and UI for Casebook, a platform enabling human services case workers to deliver more efficient, people-centered care and services.

Interaction Designer (contract), June ‘11 – Nov ‘11

Contributed UX design and early concepts for the Cleveland Museum of Art’s Gallery One, including an interactive touch wall, touch screen kiosks, and the Art Lens AR iPad app, enhancing visitor engagement with the museum’s collection.

Interaction Design Intern, Nov ‘10 – June ‘11

Conducted user research and designed interactive exhibition kiosks, combining observational studies, interviews, and hands-on digital experiences to enhance visitor engagement and user experience.

Graphic Designer, Jan ‘10 – Mar ‘11

Worked on print design projects for clients including Rockport Publishing, Neue Galerie, and The New School, delivering high-quality designs for various print media.

Research Assistant, July ‘10 – Nov ‘11

Designed educational games for the Red Cross Red Crescent Climate Center, used in workshops to facilitate collaboration between at-risk communities and climate experts.

Freelance Designer, June ‘05 – Aug ‘15

Provide UX, UI, interaction, and visual design for a diverse range of clients, including the Smithsonian Museum, Columbia University, and World Food Program, while effectively managing project timelines, budgets, and client relationships to ensure successful delivery.

Education

Resume